GATE
PBX understands its customers' needs for reliable and flexible
technical support resources which are essential for maintaining their
systems and providing continued high quality services to their clients.
To fulfil this requirement, GATE PBX Systems offers its customers a
range of technical support options starting from pay-per-use to 24/7
contracts.
We
have allocated a team of qualified engineers to address all technical
needs of our customers in a timely manner as they arise. Our technical
support services include but are not limited to the following:
•
Address all technical and operational issues arising in your networks.
•
Provide assistance in managing the configuration of your gateways and other hardware.
•
Address and provide Technical liaison with partner carrier(s) and
managing configuration changes to ensure interoperability between
carriers and limit your downtime.
Our
objective in technical support is to ensure that we work with you to
manage any difficult technical issues that your current team may not be
able to resolve. The wealth of hardware and software knowledge that we
carry in our NOC has been a cornerstone of our success and the reason
why our customers have excelled in the market.
To obtain a complete and detailed list of our technical support services, please email sales at sales@dateksystems.com or fill out an information request form.
GATE
PBX understands its customers' needs for reliable and flexible
technical support resources which are essential for maintaining their
systems and providing continued high quality services to their clients.
To fulfil this requirement, GATE PBX Systems offers its customers a
range of technical support options starting from pay-per-use to 24/7
contracts.
